Axelrod orchestrates work across your existing systems to deliver hyperpersonalized stays, giving your team more time with guests and less time behind screens.
Powering Michelin Key awarded and Marriott Luxury Collection properties
Axelrod sits above the systems already in place, coordinating the operational work that moves between guests, rooms, teams, owners, and channels.
Grew up behind the reception of a Vienna hotel.
Axelrod Labs Inc., 1111B S Governors Ave, Suite 91018, Dover, DE 19904, United States. These terms cover the use of this website.
The Axelrod service is provided under a written agreement with each customer. That agreement, not this page, governs how the service runs for your operation.
Customers connect systems their hotel already runs, such as a mailbox or a property management system, by signing in to the provider and granting access. Only connect accounts you are authorised to connect. Access can be withdrawn at the provider at any time, and withdrawing it ends our access.
Content from connected accounts belongs to the customer. How we handle it is set out in our and in the customer agreement. We do not sell it, and we do not use one customer's data to serve another.
Do not use this website or the service to send unlawful, misleading, or unsolicited messages, or to interfere with the operation of the site.
We work to keep the service running and secure, but we provide it as it is and cannot guarantee uninterrupted or error free operation. Nothing in these terms limits liability that cannot be limited by law. Where a paid agreement is in place, the liability terms in that agreement apply.
We may update these terms, and the date above shows the last revision. Questions can be sent to adrian@axelrod.com.
Axelrod Labs Inc., 1111B S Governors Ave, Suite 91018, Dover, DE 19904, United States. Questions about this notice or your data can be sent to adrian@axelrod.com.
If you contact us or submit the signup form, we collect the email address you provide and any context you choose to share with us. The signup form also sends basic page/source metadata so we can understand where the request came from.
Like most websites, our hosting and infrastructure providers may process technical data such as IP address, browser type, device information, requested URLs, timestamps, and server logs needed to deliver and secure the site.
We use contact and signup information to respond to inbound requests, understand whether Axelrod may be useful for an operation, and maintain a record of early customer conversations. We use technical data to operate, secure, debug, and improve the website.
The site is hosted on Vercel and uses Vercel Insights and PostHog for aggregate website analytics. PostHog runs in cookieless mode and stores no identifiers on your device. Signup emails are delivered through Resend. Fonts are loaded through Google Fonts. If you follow a LinkedIn link, LinkedIn processes that visit under its own terms and privacy policy.
We do not use Google Analytics, advertising pixels, or sell personal information from this website.
We keep contact and signup information for as long as needed to respond and maintain the business relationship, generally up to 24 months unless a longer period is required for legal, security, or operational reasons. You can ask us to delete your information earlier.
Depending on where you live, you may have the right to request access, correction, deletion, restriction, portability, or objection to certain processing of your personal data. You may also have the right to lodge a complaint with your local data protection authority.
For privacy requests, write to adrian@axelrod.com.
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